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Welcome to Verve Themes Support Forums.

Here you will find all the theme related help and support guidance from Verve Theme Support and other members of the forum. Please submit a support request and we will get back to you as soon as we can. Do note that we have also provided a documentation manual with every theme. Refer to it to see if it already has a solution to your problem.

Support policy & Customization requests

We do not offer customizations to our themes, free or paid. Verve Themes Support is limited to provide general guidance and bug fixing only. You can, however, list your idea to our forums and we might consider adding it to the future updates to the theme.

Timings

We are based in India (GMT +5:30), so our support team handle their desks from 05:00 to 13:00 GMT Monday to Friday. We also take occasional leaves regarding which we put a notification here beforehand.

  Public Ticket Activity

Kieran Posts not aligning   Updated 10 hours ago   2   Semantic - Responsive & Clean WordPress Blog Theme Most recent comment from Jal Desai:Keiran, Apologies for replying late. Are you using the 'Insert More' tag to control the content of your posts on the homepage? See the screenshot below on how to use it to format your posts. This ... Kieran Posts not aligning   Updated 1 week ago   2   Semantic - Responsive & Clean WordPress Blog Theme Most recent comment from Kieran:added posts and it fixed itself Anna Kalso How to create Semantic child theme   Updated November 19, 2014   3   Semantic - Responsive & Clean WordPress Blog Theme Most recent comment from Jal Desai:Anna, To create a child theme, you need to copy the entire admin folder into the child theme directory. Then follow the regular steps shown here: http://codex.wordpress.org/Child_Themes. That way, ... Marta Kania Posts overlapping in Chrome   Updated November 16, 2014   11   Semantic - Responsive & Clean WordPress Blog Theme Most recent comment from Jal Desai:Hi Rudd, Remember I told you to make changes to the t_ago.js file for the translations of the "about x hours ago" strings in this ticket: http://vervethemes.ticksy.com/ticket/291684? That ... Ruud Kok Translations possible?   Updated September 30, 2014   5   Semantic - Responsive & Clean WordPress Blog Theme Most recent comment from Jal Desai:Hi Ruud,Those strings are dynamically generated through a javascript file. It is located here: semantic / javascripts / t_ago.jsOpen the t_ago.js file. You will find the required strings between line ... Christian Blog Article as Start   Updated May 17, 2014   2   AutoFocus - Photography WP Theme with Geotagging Most recent comment from Jal Desai:Hi, this theme has a dedicated facility to put a gallery as homepage. So you can't have a blog page as the homepage. You can use recent posts widget in the Gallery sidebar. That way, your latest post ... Marloes van Pareren gallerie and logo question   Updated March 4, 2014   3   AutoFocus - Photography WP Theme with Geotagging Most recent comment from Marloes van Pareren:Hello,Thank you for the quick reply, the png file worked perfect!The gallerie however doesn't, it already rearranged the gallerie in the way the video shows but that doesn't work, it still ... lisa sher issues with theme on iPhone iOS7 and iPad mini   Updated January 24, 2014   11   AutoFocus - Photography WP Theme with Geotagging Most recent comment from lisa sher:I got the email about the theme update, and saw the files involved were the same. Awesome for everyone!  Thanks again!  Arun Sahu Thumbnails are not showing in my whole sit   Updated January 24, 2014   2   AutoFocus - Photography WP Theme with Geotagging Most recent comment from Jal Desai:We have uploaded an update with the fix to ThemeForest so it will be available for download soon after it gets through the approval (max 24 hours; depends on ThemeForest). Please download the update ... Arun Sahu complete photo view in home page   Updated December 20, 2013   3   AutoFocus - Photography WP Theme with Geotagging Most recent comment from Arun Sahu:Thanks Hyuk Kwon Galleries   Updated December 20, 2013   5 General discussion Most recent comment from Jal Desai:Hi Arun,Please open a seperate ticket for asking your question after entering your purchase code. I will be able to answer your query then. Allan Coldway Updates available as patches?   Updated December 18, 2013   3   AutoFocus - Photography WP Theme with Geotagging Most recent comment from Allan Coldway:Yes, my git repository is absolutely private. I'm fully aware of the terms of the license under which AutoFocus is released. Thanks so much for your prompt response.  Thang Vo Text Wrapping Around Image   Updated December 15, 2013   11   AutoFocus - Photography WP Theme with Geotagging Most recent comment from Jal Desai:I re-checked it and the update is working as it should, i.e. the text does wrap around. I suggest go check the alignment in the text editor. If you still have issues, give me your login details so ... Lena Faber Documentation   Updated November 24, 2013   3 General discussion Most recent comment from Lena Faber:Oops... Sorry, not a developer, so tried to find everything on your support website. Appretiate a quick reply out of your working hours, likely it did not take a lot of thoughts :). Thanky you, will ... Diagonal china Question about Gallery   Updated October 31, 2013   8   AutoFocus - Photography WP Theme with Geotagging Most recent comment from Jal Desai:That is strange. Can you provide a link to your website. I might need login access to your WordPress admin to see what's going on. Have you changed any PHP file? Try repositioning the photos in ...
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